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On-Site Technical Support

 
You can depend upon 100 years of telephony experience
       



 

About Our Team

 
The Hitachi PBX Technical Support team with over 100 years of combined telephony experience stands ready to assist with your special project needs. This will save you time, money, and present a professional image to your customers.
 
Hitachi Support Engineers are ready to travel upon reasonable notice to support the following:
 
 

FTN

 
Feature Transparency Network over T1 Digital Trunks - Hitachi engineers can assist with planning and implementation of multinode networks.
 

PRI

 
Primary Rate Interface.
 

MAXimilian Software Suite

 
Server / Client based software applications operating in a TCP/IP based LAN/WAN environment. Hitachi has the networking expertise to implement MAXimilian Suite applications in your new or existing network.
 
 

New System Cut-over

 
This may be beneficial for new distributors cutting over their first system or installing systems in a new market in which the distributor is unfamiliar.
 

Troubleshoot

 
Hitachi is well equipped with the necessary test equipment and expertise to troubleshoot any problem you may have.
 

Job Surveys

 
Hitachi engineers can assist with installation requirements before running the autoquote and ordering equipment. This will facilitate correct system requirements for new distributors and new markets for existing distributors.
 

Installation Quality Audit Surveys

 
Hitachi engineers will inspect the installation for proper power requirements, grounding requirements, system operational requirements, performance requirements, etc. The audit results will be in written form.
 
 

Miscellaneous Projects

 
PMS, VMS integration's, E911, T1, etc.
 
 
 
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